Atul Gawande: It was Saturday night, and I was at the local Cheesecake Factory with my two teen-age daughters and three of their friends. You may know the chain: a hundred and sixty restaurants with a catalogue-like menu that, when I did a count, listed three hundred and eight dinner items (including the forty-nine on … Continue reading Restaurant chains have managed to combine quality control, cost control, and innovation. Can health care?